The wonderfully named Rich Casino offers a solid digital casino platform with hundreds of top casino games sourced from some of the industry’s finest software developers. This rich (pun intended) and diverse gaming platform is further enhanced with outstanding payment methods including credit and debit card options, popular eWallets, and Bitcoin. Rich New Zealand casino originally launched in 2008 and is licenced and regulated through the Government of Costa Rica.
This Rich Casino review will walk you through the positive and negative aspects of this online casino which was formed back in 2008.
The parent company is Blackbone entertainment and as you will learn later on in this Rich Casino review, they have partnered with a number of gaming software providers who provide all of the games for Rich Casino.
The first problem with this online casino is that even though they have a licence to provide gaming services, it has not been provided by an organisation such as the UK Gambling Commision but instead, by the Government of Curaco.
On the face of it, there is nothing wrong with this and as the Rich online casino is based overseas, it is perfectly legal for players from New Zealand to open and account and deposit finds.
The problem arises though, when you realise that the standards which the Government of Curaco set when licencing a casino are far below the standard which other authorities set.
What’s more, if you encounter any problems with the casino, it is usually the case that the regulator is not much help.
The reason for this, in a nutshell, is that the Government of Curaco issues master licences to other so-called regulatory bodies and it is usually these bodies who are instructed to resolve any problems, so it is a typical case of ‘passing the buck’ with any problems usually going unresolved.
Of course, if you don’t encounter any problems when playing Rich online casino, everything will obviously be fine but if you do, well that is another matter entirely!!
Before you can log into your Rich online casino account you will obviously need to open an account.
It should be the case before you open any casino account that you double check to make sure that you can open an account from the country where you are residing.
If you are living in a banned country, the Rich login casino website should not be able to be accessed, sometimes a player will be able to slip through the net but it will be a complete waste of time because they will not be able to withdraw any winnings, that is if they are able to deposit in the first place!
Rich casino have a long list of countries from which they are not allowed to accept players but New Zealand is not one of them.
Ok, so if you want to open an account with Rich casino you will need to click on the yellow ‘join now’ button which can be found in the top right-hand corner of the website.
From there, you will be taken to a registration page where you will need to enter your personal details such as your name, address, date of birth and email address.
A user name and password will then be generated so you should then go back to the Rich casino website, click on the green ‘Rich login’ button which is directly next to the ‘join now’ button, enter your user name and password and you will be logged into your Rich casino account, ready to deposit some fund and start playing any casino games which takes your fancy.
When it comes to playing the Rich casino NZ games you have two choices, they are the Rich casino flash games or the Rich casino download games.
The Rich casino flash games would have to be the recommended option because all you have to do is choose the game which you would like to play, click on the game and the Rich casino flash version of the game will instantly load, ready for you to play.
The only requirement to play the Rich casino flash games is that you have the Adobe flash player installed on your computer but if you don’t already have this installed, don’t worry because installation only takes a couple of minutes and there is no charge for it.
Only a few years ago, the advice would have been to use the Rich online casino download version but the advancements of internet connection speeds in New Zealand means that there are no longer any connection problems and the games will run quickly and smoothly using the Rich casino flash version.
Rich casino offer a variety of bonuses from a Rich sign up bonus to various reload bonuses.
If you are not familiar with bonuses such as the Rich casino bonus, they are pretty straightforward but it is really important that you read the terms and conditions which are associated with any bonuses before you get involved.
The main terms and conditions are usually based on the wagering requirements and the games which can be played which count towards the wagering requirements.
Most online casinos offer sign up or welcome bonuses and the Rich casino is no different.
The Rich casino sign up bonus is quite extravagant and beyond the means of most recreational players but don’t forget, you don’t need to deposit the full amounts stated in order to receive the Rich casino sign up bonus.
The Rich casino sign up bonus consists of a first deposit bonus of 200% up to NZ$2000, a second, third and fourth deposit bonus of 100% of NZ$1000 and a fifth deposit bonus of 175% up to NZ$1750.
The wagering requirements associated with these bonuses are 35x both the deposit and the bonus which in anyone's book is an extremely high requirement, as an example, the wagering requirements for that first Rich casino sign up bonus is an enormous NZ$105000 which is far too high for any player to expect to make a profit from.
There is not a Rich casino no deposit bonus as such, but there is an offer of free spins which don’t require a deposit so let’s take a closer look at what these free spins entail.
If you simply register with Rich Casino you will be offered twenty-five free spins but if you look at the terms and conditions you will see that there is a wagering requirement of 20x on any winnings which are generated from the free spins and on top of that, there is a maximum withdrawal of NZ$100 from any winning from these free spins.
There is not a specific Rich casino mobile bonus but any of the Rich casino bonuses can be played on a mobile device of your choice.
You would probably expect a casino like Rich casino to have a Rich casino app but in their wisdom, they have decided not to go down that route.
That is not to say that you can’t play Rich casino on a mobile device because you can, it is just that you will need to enter the Rich casino URL into the browser on your mobile device as opposed to downloading a Rich casino app from the Apple store.
The quality of the Rich casino mobile website is actually very good, it looks exactly the same as the desktop version of the website, it uses the same user name and password as the desktop version of the casino and the same payment wallet.
As already mentioned, there is not a Rich casino app.
Yes, the Rich casino can be played on an iPhone or iPad even though there is not a Rich casino app, it is just a matter of entering the casino URL into the web browser of your choice.
Yes, the Rich casino can be played on an Android device in exactly the same way that the casino can be played on an Apple device.
Rich casino offers a wide range of games for their players so there is no doubt that there is something for every taste.
There are various table games such as roulette, blackjack and baccarat and not only that, several versions of each of these games.
Pokies are in abundance so there are lots of progressive slot games to get involved with which can result in some massive wins.
Finally, special mention should be made about the various live dealer games.
If you have not played any live dealer casino games in the past you will be in for a real treat as you will be playing games like blackjack and roulette against a real -life dealer and it has to be said that casino play just doesn’t get any more realistic than that!
The most popular Rich casino slots would have to be three of the progressive slots that are available.
These slots are The Stars and Stripes slot, the Fruit Jackpot slot and the Monster Madness Jackpot slot.
These are all highly entertaining games as well as offering players the chance of getting hold of some big wins.
Rich casino is one of those online casinos which offers games from a number of different providers and these include Betsoft, Pragmatic Play and Parlay Ent.
These are all quality software providers but it should be noted that even when all of the games from these providers are added together, they still come nowhere near the number of games which are provided by the bigger software providers such as Microgaming.
When it comes to the Rich casino payment methods, there are several different options which are open to you but as you are about to discover, the problems start when it comes to making a withdrawal.
The deposit methods include Visa/Mastercard, pre-paid debit cards and web wallets such as Skrill and Neteller.
It is extremely easy and straightforward to make a deposit into a Rich casino account and when a deposit has been made, the balance is available to play with straight away.
This is where it all starts to get a little complicated and takes the gloss off any positive aspects of Rich casino NZ.
It is usually the case with an online casino withdrawal that any withdrawals have to be made back to the same payment method which was used for the deposit but not so with Rich casino.
They only allow withdrawals to be made to web wallets, bank checks and bank transfers with a minimum withdrawal amount allowed of NZ$100.
What’s more, there are also fees associated with each withdrawal method and you have to contact the customer support staff in order to find out what the fees are.
When it comes to the pay-out times, you are looking at between five and seven days and there has been lots of news recently of players having to wait even longer for a withdrawal to be processed so please bear that in mind.
Most online casinos, especially those who are regulated by the UK Gambling Commission, have responsible gaming polices in place but whilst Rich casino have a small amount of help available, it is nowhere near good enough.
If you are not familiar with responsible gaming, it is where an online casino offers help to any of their customers who are experiencing problems with their gambling.
It could be that they are using money which is earmarked for household bills or it could be that they are spending too much time playing at an online casino.
If you are someone who is experiencing any problems with your online betting, the best bet would be to contact the casino customer support and ask them to put limits on the amount of deposits which you can make into your account.
The big problem for online casinos is that they have to come up with ways to encourage their players to carry on making deposits and playing at their casino as opposed to any of the other online casinos.
Rich casino is no different in that they offer various bonuses and promotions to players who play at the casino on a regular basis and they also have a Rich casino VIP program.
The Rich casino VIP program is based on six levels which are basic, silver, gold, platinum, titanium and master.
Each of these levels comes with extra benefits such as various bonuses and promotions along with various birthday and anniversary bonuses.
There is no evidence that Rich casino VIP receive their withdrawals more quickly than players who are not in the VIP program.
This is another problem with the Rich casino because even though players have won jackpots which amount to several million NZ dollars from the progressive jackpots that are on offer from the software providers that supply games to Rich casino, Rich casino have a weekly limit of NZ$4000 per week.
It could be argued that a player could win a jackpot and withdraw NZ$4000 per week until the entire jackpot has been withdrawn but then again, why should they?
A player should be able to access all of the funds which they have won in one lump sum.
The Rich casino customer support is actually quite acceptable.
The customer support can be contacted by email, telephone and live chat and for the reasons that it is far quicker to get advice and a record can be kept about any advice given, live chat would have to be the recommended contact method.
It would be fair to say that the customer support staff at Rich casino will have had a lot to deal with due the issues regarding slow pay-out times etc and lots of angry customers so the very fact that they are still helpful and friendly tells you a lot about them.
The future of Rich casino would have to depend on whether they can sort their act out.
A good start would be to try and get the casino up to a standard whereby they could obtain a licence from a regulator with the same kind of reputation as the UK Gambling Commision.
They should then ensure that any withdrawals are processed quickly and efficiently and the weekly withdrawal limit of NZ$4000 should be removed completely.
Finally, the minimum withdrawal limit of NZ$100 should be lowered to something like NZ$20 and any withdrawal charges should also be removed.
It sounds like a lot to ask but in the grand scheme of things, these changes would only put them in line with what reputable online casinos are offering as standard.
The answer to that question would have to be, at the moment, No, you shouldn’t open an account with Rich casino NZ.
As a general rule, you should have second thoughts about opening an account with any online casino which is regulated by the Curacao government until you have discovered the reason why they have chosen this route for registration as opposed to one of the main regulators.
There are so many first-class online casinos to choose from that players from New Zealand just don’t have to accept second best.
Why should a player only be able to withdraw NZ$400 per week and why should they only have a few withdrawal options which also include fees?
Rich casino NZ does have some good points in that twenty-five free spins are awarded tom players who have registered and not made a deposit and the support staff seem to be a happy bunch who are eager to resolve any problems.
Finally, as Rich casino utilizes the services of a number of software providers, the range of games which are available to customers are of a very standard.
Let’s just hope that the Rich casino can get their act together because if they do, they could be a casino which is worth opening an account with.
